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Contact TOEFL®

For information on registration, test centers, score reports, admission tickets (paper-based test only) or the test itself:

E-mail: Fill out the e-mail form
Phone: 1-609-771-7100 or 1-877-863-3546
Monday – Friday, 8 a.m. - 8 p.m., New York time
Fax: 1-610-290-8972
Mail: Educational Testing Service
P.O. Box 6151
Princeton, N.J. 08541-6151, USA

Courier or Delivery Service:

TOEFL® Services (25Q-310)
Distribution and Receiving Center
225 Phillips Boulevard
Ewing, N.J. 08628-7435, USA

Include your:

  • name
  • address (include country)
  • date of birth
  • test date
  • registration number (if you have one)
  • daytime telephone number (U.S. residents)
  • e-mail address

Please allow 4-6 weeks for a written response.

NOTE: If you believe you should not take the TOEFL® test, please contact the institutions to which you are applying.

Privacy Laws

Test takers’ files are confidential. Privacy laws require that requests to update or release personal information come directly from the test taker only.

If you are not the test taker, our Representatives can help with:

  • score report mailing dates
  • yes or no answers to general questions
  • processing payments for outstanding balances

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