Senior Vice President, Production & Delivery
Diane Bailey has 40 years of experience in leading testing programs and operations, primarily in roles where maintaining excellent client relationships is critical. As the Senior Vice President of Production & Delivery, she is accountable for all operations activities for both computer-delivered and paper-based testing. This includes supply chain and production services, customer and technical support, test administration services, and scoring and reporting activities. She is also responsible for all quality management and corporate project management activities, as well as corporate security and real estate and property management.
Bailey earned her MBA as well as her B.S. in business administration from Rider University.
ETS has assisted the NAEP program in introducing numerous psychometric and assessment design innovations over the years.