If you are having trouble signing in to an ETS application or system, try clicking the "Forgot User Name" or "Forgot Password" links on the Sign In page to retrieve your user name or reset your password.
If you can no longer access the email associated with your account to receive your user name, or if you have difficulty resetting your password, find the appropriate contact information for the system you are trying to access below.
|HiSET® Account for Test Takers, Test Center Administrators and States/Agencies||Phone: 1-855-MyHiSET (1-855-694-4738)
Visit the HiSET website
|Rater Portal, Profile & Payroll or Online Network for Evaluation (ONE) systems||
For first-time sign-in to the Rater Portal, Profile & Payroll, or ONE systems, remember to type the last four digits of your Social Security Number before the temporary password that was assigned to you.
For the Online Scoring Network (OSN), please use your OSN Login ID and password, not your ETS account user name and password.
Phone: 1-855-U-ASK-ETS (1-855-827-5387)