Contact Us

If you are interested in ordering, have questions about pricing or would like to speak to a Criterion® Specialist, please visit the how to order page for contact information.

For general information or questions about the Criterion Online Writing Evaluation Service, please use the contact information below.

In the United States

Contact hours are Monday through Friday from 8 a.m.–4:30 p.m. ET.

Email:
criterionsupport@ets.org
Phone:
1-877-909-6442

Outside the United States

Email:
criterionglobal@ets.org
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