How to Order the Criterion® Online Writing Evaluation Service

For K–12 Education

To order the Criterion® service, request a price list and order form, or to speak with a Criterion specialist regarding a trial, contact Houghton Mifflin Harcourt — Riverside at 1-800-323-9540 or visit them online for more information and a product tour.

For Higher Education

The Criterion service can be purchased through a subscription or your college bookstore. Students simply purchase a registration card through your bookstore when they purchase textbooks and other materials for their writing course, and use the unique access code provided by the course instructor to register online.

For more information about ordering the Criterion service subscription, how to request a trial, or to find out how to put it in your bookstore, use the contact information below:

  • New Customers: Contact an ETS Criterion service Specialist at 1-800-745-0269 or email highered@ets.org. Contact hours are Monday through Friday from 8 a.m.–4:30 p.m. ET.
  • Current Customers: Contact an ETS Criterion service Account Manager at 1-866-717-1915 or email criterionsupport@ets.org. Contact hours are Monday through Friday from 8 a.m.–4:30 p.m. ET.

For Global Customers

For order information, pricing or questions about the Criterion service, use the contact information below:

New Customers:
Email: criterionglobal@ets.org

Current Customers:
Email: criterionsupport@ets.org

 
Administrators, instructors and students using the Criterion service