Our Staff

Alice Lindsay, Ed.D., Director
Dr. Lindsay is the Director of Florida and the Islands Regional Comprehensive Center (FLICC), providing management oversight of projects conducted in Florida, Puerto Rico and the U.S. Virgin Islands. Lindsay has over 30 years of experience in public education and has served as a teacher, reading specialist, program evaluator and principal. Lindsay has been with FLICC since 2002, serving as its Director since 2008. Lindsay's research and training interests include professional learning communities, building capacity for systemic reform, and standards and assessment implementation. Her skills include project planning, facilitation and management, educator preparation and redressing low-performing schools. Lindsay holds a doctorate and a master's degree in educational leadership from Nova Southeastern University and a bachelor's degree in elementary education from Florida State University.

Evelyn Fisch, Administrative Services Manager
Evelyn Fisch joined ETS in 2003 and is currently working with FLICC as its administrative services manager. Fisch provides support to Dr. Alice Lindsay, Director, and the FLICC staff. She has over 40 years of experience as an administrative professional, as well as previously serving as an editorial assistant for the American Educational Research Association's two major journals, Educational Evaluation & Policy Analysis and the Review of Educational Research. She is a charter member of the International Association of Administrative Professionals ETS Chapter and has earned her Certification for the Administrative Professional and the Organizational Management Specialty.

John Lockwood, Ph.D., Florida State Manager
Dr. Lockwood has worked in education, research and management fields for over 30 years, and has worked at FLICC since 2007. In his current position, he has managed projects to scale up the use of new standards, provided support for turning around low-performing schools, and has built the capacity of the Florida Department of Education (FDOE) and rural school districts to improve student learning. Prior to his work with FLICC, he was the Research Director for the Center for Comprehensive School Reform and Improvement in Washington, D.C. There he managed the online research database, the AYP solutions catalog and the Research Brief series, which translated promising academic research into practical solutions that teachers and administrators could adopt for improving student achievement.

April Phillips, U.S. Virgin Islands State Manager
As the Virgin Islands state manager with FLICC, Phillips is eager to facilitate the work of FLICC in building the capacity of the Virgin Islands Department of Education to promote student success. Phillips brings over 30 years of educational experience across the continuum of pre-K to postsecondary institutions with a focus on early learning success working with young children, parents, community and government agencies, educators, postsecondary students and policymakers. After teaching in the elementary classroom for 20 years, April joined the St. Thomas/St. John District Leadership Team, developing and managing programs, delivering professional development and providing technical assistance to teachers and administrators. Collaborations with the VI Early Childhood Advisory Council yielded The Virgin Islands Early Learning Guidelines and The Virgin Islands Infant and Toddler Developmental Guidelines. Additionally, Phillips served as an adjunct professor teaching undergraduate courses in early childhood development, inclusive early childhood environments, family and community relationships, guiding children's early behavior, and teaching mathematics in the Inclusive Early Childhood Program at the University of the Virgin Islands. Phillips received a bachelor's degree in education from Millersville State University in Pennsylvania and a master's degree in early childhood education from the University of the Virgin Islands.

Anna L. Crespo-Feliciano, Puerto Rico State Manager
Anna L. Crespo-Feliciano joins FLICC with over 30 years of experience in management and education, including various leadership positions at district and central levels within the educational system in Puerto Rico, as well as in nonprofit agencies. Before retiring from the Puerto Rico Department of Education (PRDE), she was special assistant to the secretary of education, serving as liaison for various PRDE statewide initiatives and facilitating the work of FLICC in building capacity. She has served on numerous governmental committees, commissions and task forces and community boards. Throughout her career she organized, developed and supervised various educational and social projects. The positions she has held as well as her experience at PRDE are assets in facilitating communication between PRDE and FLICC, and management plan implementation.

Crespo-Feliciano received a bachelor's degree in sociology from the University of Puerto Rico and a Master of Science degree in social work from Columbia University in New York. She has served as an adjunct professor teaching undergraduate courses in social sciences.

Sylvette Santiago Ramirez, Education Specialist
Sylvette Santiago Ramirez has 20 years of experience in the management of federal funding, education, labor relations and communications, and in the development and sustainability of educational partnerships. She has held leadership positions within the Puerto Rico Department of Education (PRDE), and was a member of various committees representing the PRDE. She has also worked in the private sector, and at the Puerto Rico Senate.

Ramirez's interests and experience include efforts focused on school transformation, project planning, and the building and sustainability of turnaround strategies. Her ability to build effective relationships and strong partnerships across all sectors was an important component during her time as the director of the Corporate Alliance Pro Education Office at the PRDE, resulting in the development and maintenance of over 300 educational partnerships that targeted core academic subjects and professional development for teachers, promoted entrepreneurship and tackled social-behavioral issues, among other areas in the department. Ramirez received a bachelor's degree in political science and a master's in labor relations from the InterAmerican University of Puerto Rico, as well as attended the InterAmerican University of Puerto Rico Law School.

Melanie Graziano, Education Specialist
Melanie Graziano has over 10 years of experience in public education across all grade levels, spending most of her tenure teaching middle and high school Spanish, as well as being an active member of the school building leadership team and the curriculum committee. She has held administrative positions at the Board of Cooperative Educational Services. As such, she was an embedded data coach within various school districts, co-chaired the professional development committee, assisted in state-wide assessment and instructional data collection, and partnered with the New York State Education Department (NYSED) to ensure implementation of the Common Core State Standards Initiative and program compliance.