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Installation Instructions for the GRE® Practice Test Software for Screen Reader and Refreshable Braille Compatibility Designed to Work with the POWERPREP® Practice Tests

Note: If your accommodation requires the installation of the Practice Test Software, you will need a Practice Session Number and Passcode. To obtain this information, you must access the POWERPREP practice tests through your ETS Account by doing the following:

  1. Go to the Shop for Test Preparation section of your ETS Account.
  2. Add the POWERPREP practice test(s) to your cart and select "Next" to checkout.
  3. Once you have completed the checkout process, your POWERPREP practice test(s) will be added to the My Test Preparation and Services section of your ETS Account. Go to this section and find the practice test (should be at the top of the list) and select "Go To Practice Test" to launch your test.
  4. On the first screen of the practice test, check the box "Select testing accommodations for this practice test." Then select your testing accommodation(s) from the list. If your accommodation(s) requires the installation of the Practice Test Software you will be asked to provide your email address. The Practice Session Number and Passcode will be provided on the next screen along with additional instructions.

Download and Install the GRE Practice Test Software

To download the software, follow these steps:

  1. Click this button:

    Download GRE® Practice Test Software for Screen Reader and Refreshable Braille Compatibility

  2. If you encounter a screen similar to the one below, select Continue.

    Sample webpage message is shown. The message informs user that the file he/she is attempting to download has been blocked for security reasons. It provides the file name: Unify G P O Installer underscore P R O D dot e x e To continue with the download, click continue. One button, labeled continue, is shown.A message box will appear that shows the progress of the download.

  3. Select Next on the InstallShield Wizard window.

    Image of the ETS-Online-Test InstallShield Wizard screen with Next button highlighted

  4. Select Install on the next InstallShield Wizard window to begin installation.

    Image of the ETS-Online-Test InstallShield Wizard screen with Install button highlighted

  5. If a security warning window appears, select Yes.

  6. Select Finish on the InstallShield Wizard window.

    Image of the ETS-Online-Test InstallShield Wizard screen with Finish button highlighted.

  7. Find the GRE Test icon on your desktop and Run it.

    Computer desktop shown with GRE TEST icon.

    The following download status screen will appear.

    Unify Online Test Message box is shown with the following message: Please wait while the client manager installs/updates software. This may take several minutes. Status: Downloading securebrowser. Progress bar and information about the download progress and time elapsed is shown.

  8. Enter the Practice Session Number and Passcode provided in the "Practice Test Session Created" email and select Continue.

    Online Test Delivery window appears with entry fields for Practice Session Number and Passcode. One button labeled Continue.

  9. Select Continue on the Test Taker Information screen

    Image of screen where you will click continue to begin your practice test.

Technical Support

If you are experiencing problems installing the GRE Practice Test Software:

  • Verify that your computer meets the POWERPREP Practice Tests and GRE Practice Test Software System Requirements.
  • Attempt to install the software again.

If you continue to experience problems with your installation, contact Technical Support using one of the methods below.

Contact Information

Send a description of your problem to powerprepsupport@ets.org or call 1-609-771-7670 or 1-866-473-4373 (toll free for test takers in the United States, U.S. Territories and Canada), Monday through Friday, 8 a.m.–7:45 p.m. ET (except for U.S. holidays). Emails will be answered within one business day of receipt.

To help us respond quickly and accurately to your inquiry, include the following information with your email:

  • Description of problem
  • Date(s) and time(s) of day(s) installation was attempted
  • Browser type and version (e.g., Chrome 40)
  • Computer make and model
  • Amount of memory (RAM)
  • Type of internet access (dial-up or broadband)
  • Windows version
  • Type of monitor

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