Change or Cancel Your Computer-based GRE® revised General Test Registration

Changing Your Test Registration

Canceling Your Test Registration

Changing Your Test Registration

Fees and Policies

• You must change your GRE® revised General Test registration no later than three full days (10 days in Mainland China) before your appointment or your test fee will be forfeited. This time period does not include the day of your test or the day of the request. For example: the deadline to reschedule a Friday appointment is Monday.
• If you change your test registration, you will be charged a fee of US$50.
• Appointments cannot be rescheduled beyond one year of the original appointment date.
• If you do not change your test registration as indicated above, your full test fee will be forfeited.
• Be prepared to provide your appointment confirmation number and the full name you used to make an appointment when rescheduling.
• Testing fees and registrations are not exchangeable between paper-based tests and computer-based tests.

How to Change Your Test Registration

In Mainland China

If you are testing in Mainland China, you must change your test registration online through your NEEA account.

In Hong Kong, Taiwan or Korea

If you are testing in Hong Kong, Taiwan or Korea, you must change your test registration online through your My GRE Account.

In the United States, Guam, U.S. Virgin Islands, Puerto Rico and Canada

You can change your test registration online through your My GRE Account. To reschedule by phone, call Prometric® Services at 1-443-751-4820 or 1-800-473-2255. If rescheduling by phone, be prepared to provide your appointment confirmation number and the full name you used to make the appointment.

In All Other Locations

You can change your test registration online using your My GRE Account. To reschedule by phone, contact the appropriate Regional Registration Center (RRC). If rescheduling by phone, be prepared to provide your appointment confirmation number and the full name you used to make the appointment.

Canceling Your Test Registration

Fees and Policies

• If you cancel your revised General Test registration no later than three full days prior to your test date (10 days for individuals in Mainland China), you will receive a refund equivalent to half of the original test fee. See Payment and Refund Policies.
• Testing fees and registrations are not exchangeable between paper-based tests and computer-based tests.

How to Cancel Your Test Date

In Mainland China

If you are testing in Mainland China, you must cancel your test registration online through your NEEA account.

In Hong Kong, Taiwan or Korea

If you are testing in Hong Kong, Taiwan or Korea, you must cancel your test registration online through your My GRE Account.

In the United States, Guam, U.S. Virgin Islands, Puerto Rico and Canada

You can cancel a test registration online using your My GRE Account. To cancel by phone, call Prometric Services at 1-443-751-4820 or 1-800-473-2255. If canceling by phone, be prepared to provide your appointment confirmation number.

In All Other Locations

You can cancel a test registration online through your My GRE Account. To cancel by phone, contact the appropriate RRC. If canceling by phone, be prepared to provide your appointment confirmation number.