Contact Us

For information on registration, test centers, score reports, admission tickets or the test itself:

E-mail: Fill out the form
Phone: 1-609-771-7100 or 1-877-863-3546
Monday–Friday, 8 a.m.-8 p.m., New York time

1-609-771-7714 (TTY)
24 hours a day, 7 days a week.

Recorded information is available 24 hours a day with a touch-tone phone. Phones are busiest on Monday.

Fax: 1-610-290-8972

Mail:

TOEFL Services
Educational Testing Service
P.O. Box 6151
Princeton, NJ 08541-6151, USA

Courier or Delivery Service:

TOEFL Services (25Q-310)
Distribution and Receiving Center
225 Phillips Boulevard
Ewing, NJ 08628-7435, USA

For all inquiries, include your:

• name
• address (include country)
• date of birth
• test date
• test delivery method (Internet-based or Paper-based)
• registration number (if you have one)
• daytime telephone number (U.S. residents)
• e-mail address

Please allow 4-6 weeks for a written response.

Note: If you believe you should not take the TOEFL test, please contact the institution(s) to which you are applying.

Privacy Laws

Test takers files are confidential. Privacy laws require that requests to update or release personal information come directly from the test taker only.

If you are not the test taker, our Representatives can help with:

• score report mailing dates
• yes or no answers to general questions
• processing payments for outstanding balances.