Phishing Scam Alert! Protect Yourself.

ETS customers have recently reported receiving fraudulent e-mails from sources pretending to be ETS. These companies are not associated with ETS nor are they acting on behalf of ETS. If you happen to receive a suspicious e-mail, do not click on any of the links contained in the e-mail. ETS will never send you an e-mail asking for credit card information, bank account numbers or any other financial information.

You may also be directed to a site posing as ETS. These sites may resemble the authentic ETS website, but may be scams that seek to compromise confidential information, such as your username, password and credit card information.

If you suspect a fraudulent e-mail or an imposter website, please contact us immediately at ContactETS@ets.org.

Active Scams

View examples of the fraudulent e-mails.

What is Phishing? Don't get reeled in.

In a technique called "phishing," thieves set up fraudulent websites that look official. They may send e-mails to draw you to the site. Often, individuals visit the site and give personal information in an unsecured environment, providing social security numbers and credit card information.

Note the secure pages.

When you submit personal information, there are 2 things you should look for when you come to secure or safe pages:

• A lock symbol or icon will appear on the right side of the bottom bar on the page.
• The letters "https" will appear first in your address bar at the very top of the page.

Make sure you're dealing with ETS.

When dealing with ETS online, make sure that ets.org is the domain name for the pages that you are accessing.

If you have any doubt as to whether you are at an official ETS web page, leave that page and manually enter "www.ets.org" into the address bar of your browser to reach the official ETS website. You can then navigate to the web page you need through links on the ETS website.

Don't respond to phony e-mails.

If you receive a suspicious message that appears to have come from ETS, do not respond.

ETS frequently sends e-mail promotions and invitations to students and educators. If you follow a link in an e-mail and are directed to a website that is not ETS's official site, do not provide your personal information.

Report fraud immediately.

Send a copy of the suspicious message and any related details to ContactETS@ets.org.

What to do if you're a victim:

If you suspect that you may be a victim of phishing:

• Check with your credit card company and bank to see if anyone else has illegally used your account(s).
• Change your passwords on all online accounts.
• Contact the appropriate credit bureaus or agencies to report the incident.
• Write a letter to the credit card companies, banks and any other institutions or agencies documenting what happened. Keep a copy for yourself.
• Keep records of everything.