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ETS Performance Assessments

Payment and Refund Policies for the ETS® Performance Assessment for School Leaders (PASL)

Payment Policies

  • All payments must be for the full amount.
  • There is a $20 fee for a declined credit card or returned eCheck.
  • Services may be withheld for nonpayment of fees.
  • Cash payments cannot be accepted.
  • You can make PayPal™ payments online only.

Refund Policies

You are eligible for a refund of your test registration fee, less a $120 cancellation fee, if you cancel your registration by 11:59 p.m. ET on the cancellation deadline for your submission window. See Dates and Deadlines.

While the following situations may occur during registration and/or anytime in the submission window, you are not entitled to a refund if you:

  • cancel after the cancellation deadline
  • do not submit a task response by the task deadline
  • submit task responses which are off topic, blank or cannot be scored
  • do not pass the assessment and later advise that you did not need to take or were not eligible to take the assessment
  • resubmit the exact same response during the resubmission window

Reschedule, Late Registration, Resubmission and other special service fees are nonrefundable. Refunds are made in U.S. dollars. Credit/debit card, eCheck and PayPal payments are credited back to that account.