- All payments must be for the full amount.
- There is a $20 fee for a declined credit card or returned eCheck.
- Services may be withheld for nonpayment of fees.
- Cash payments cannot be accepted.
- You can make PayPal™ payments online only.
You are eligible for a refund of your test registration fee, less a $120 cancellation fee, if you cancel your registration by 11:59 p.m. ET on the cancellation deadline for your submission window. See Dates and Deadlines.
While the following situations may occur during registration and/or anytime in the submission window, you are not entitled to a refund if you:
- cancel after the cancellation deadline
- do not submit a task response by the task deadline
- submit task responses which are off topic, blank or cannot be scored
- do not pass the assessment and later advise that you did not need to take or were not eligible to take the assessment
- resubmit the exact same response during the resubmission window
Reschedule, Late Registration, Resubmission and other special service fees are nonrefundable. Refunds are made in U.S. dollars. Credit/debit card, eCheck and PayPal payments are credited back to that account.