Change or Cancel Your Test Registration

Procedures for registration changes and cancellations differ depending on the type of test you are taking. Please carefully review the procedures below.

Computer-delivered Tests

Make Changes to Your Testing Appointment (Location or Time)

There are two ways you can change your test center, test date or test time for a current computer-delivered test registration:

Note: you must make changes no later than four days prior to your appointment (not including the day of your test) or your fees will be forfeited. For example, the deadline to make changes to a Saturday appointment is Tuesday. ETS cannot guarantee that the testing time or test center you are now requesting will be available. There is a $30 fee for this service.

Add a Test

Computer-delivered tests are scheduled by appointment. To "add" a test, simply register for the new test the same way you registered for the previous test. There is no service fee to create a new test registration.

Cancel a Test

There are two ways you can cancel a test for which you are currently registered:

Note: you must cancel your test no later than four days prior to your appointment (not including the day of your test) or your fees will be forfeited. For example, the deadline to cancel a Saturday appointment is Tuesday. If you cancel your original test by the appropriate deadline, you may be eligible for a refund of 50 percent of your test fees.

Paper-delivered Tests

Make Changes to Your Current Test Registration (Location or Date)

You can change your test center or test date for a current paper-delivered test registration using one of the methods below:

Note: you must make changes no later than the emergency registration deadline for your test date or your fees will be forfeited. (Please note: if submitting the Change Request Form, it must be received at ETS by the deadline.) ETS cannot guarantee that the testing time or test center you are now requesting will be available. There is a $30 fee for this service.

Add a Test

You can add another paper-delivered test to a test date for which you are currently registered using one of the methods below:

Note: you must add the test no later than the emergency registration deadline for your test date or your fees will be forfeited. (Please note: if submitting the Change Request Form, it must be received at ETS by the deadline.) ETS cannot guarantee that the testing time or test center you are now requesting will be available. There is a $30 fee for this service.

Cancel a Test

You can cancel a test for which you are currently registered using one of the methods below:

Note: you must cancel your test no later than four days prior to your test date (not including the day of your test) or your fees will be forfeited. For example, the deadline to cancel a Saturday test registration is Tuesday. If you cancel your test by the appropriate deadline, you may be eligible for a refund of 50 percent of your test fees. Please note, if submitting the Refund Request Form, it must be received at ETS by the deadline.

 

 

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