SuccessNavigator™ – Research Video Transcript

People in this video

Narrators/commentators as noted below in text.

 

Transcript Body

On-screen: [ETS® SuccessNavigator™]

Narrator – David Payne, VP and COO, Global Education, ETS: Higher education globally, but particularly in the United States, is facing a huge challenge.

On-screen: [Non-completion rates

44 percent – 4-year programs
71 percent – 2-year programs

Source: Pathways to Prosperity, Harvard Graduate School of Education, 2011]

Forty-four percent of students who enroll in four-year degree programs have not completed by the end of six years. And seventy-one percent of students who enroll in two-year programs have not completed within three years.

Narrator - Greg Heileman, Associate Provost for Curriculum, University of New Mexico: Nationwide retention and graduation rates are something that everyone's looking at. And they're using that as a tool to judge how effective universities are dealing with the students that are in the pipeline.

Narrator - Kevin Li, Dean of Instruction, Wilbur Wright College, City Colleges of Chicago: Placement tests alone, as the research shows, does not really predict their college success. So we need something that allows us to see a more holistic view of the students.

Narrator - Gene Bouie, Director, Product Management, Global Education, ETS: In order to help, the student succeed you need to know what problems exist, how can you intervene in time.

Narrator - David Payne, VP and COO, Global Education, ETS: ETS created the SuccessNavigator Assessment. It is intended to provide institutions with a more holistic view of their students. And to provide the students with meaningful and actionable feedback, and increase their chances of completing their degrees.

On-screen: [ETS® SuccessNavigator™ Set their course for SUCCESS]

Narrator - Greg Heileman, Associate Provost for Curriculum, University of New Mexico: New Mexico is a majority/minority state. And now this institution is as well And the graduation rates have been in the mid-forties for us. And they've gone up slightly the last few years. We're at forty-eight percent this last year. And that's for a six-year graduation rate.

Narrator - Renee Delgado-Riley, Program Planning Officer, University of New Mexico: Our State Legislature funds the university based on retention and graduation rates, rather than enrollment and other things of that nature. And so it's really focused on whether we're graduating and retaining students.

Narrator - Kevin Li, Dean of Instruction, Wilbur Wright College, City Colleges of Chicago: Most of them are working-class kids in that they do not necessarily come with a lot of resources. Many of them work part-time. And that could be a financial challenge. That could be a family obligations. And that could be an issue with their motivations.

Narrator - Maureen Heffern Ponicki, Adjunct Professor, Political Science, Wilbur Wright College, City Colleges of Chicago: There tends to be a need for support in the college-going experience and what are the skills needed to be successful there.

Narrator - Tim Gutierrez, Associate VP Student Services, University of New Mexico: There area a lot of kids who are highly motivated, have, have the desire have the ability even though the academic record may not show that. Given the opportunity, they will be successful.

Narrator - David Payne, VP and COO, Global Education, ETS: The SuccessNavigator tool is an online assessment. It's not a high stakes, high pressure kind of test. It's a series of questions that the students answer about themselves. So it allows them to reflect on their situation. It takes about thirty minutes for them to complete the assessment. And then the information from the assessment goes to their advisor and also to the individual student.

On-screen: [SuccessNavigator sample question]

Narrator - Brooklynn, Student, University of New Mexico: It was different. It's more about like your personal values and where you, I guess, see yourself.

Narrator - Jorey, Student, Wilbur Wright College, City Colleges of Chicago: Yeah. It was more, more refreshing, if anything, you know, to see the, see questions like that.

Narrator - Ross Markle, Senior Research Advisor, Global Education, ETS: Traditionally we've assessed things like academic achievement and socio-economic status. But recent research has really shown that factors like time management, commitment to educational goals, self management and social supports are really important to student success.

We've organized the skills on the SuccessNavigator assessment into four broad categories.

On-screen: [Academic Skills]

Academic Skills, which refer to organizational and classroom behaviors that are really designed to impact success in the classroom.

On-screen: [Commitment]

Commitment refers to a student's commitment to their degree, as well as their commitment to attending an institution. It kind of relates to our ideas of motivation.

On-screen: [Self-Management]

Self-Management are students' responses to academically stressful situations. How well do they do on tests? How well do when they have large homework assignments that might create stress? And how do they respond to those things?

On-screen: [Social Support]

And Social Support deals with students' interaction with others, both on and off campus that may help their success or may be a hurdle for them in terms of the support that they have.

Narrator - Gene Bouie, Director, Product Management, Global Education, ETS: We also include what I'll call the "Now what." So if you think about the result, or the test result, as the "So what," the "Now what" is, okay, so what do we do to help those students? And within the SuccessNavigator tool we offer tips and tools that are designed specifically for the student. But also for advisors. What a SuccessNavigator assessment does is it actually fits into the existing processes at an institution. And makes sure that the students who need the help right now get the right help right now.

On-screen: [SuccessNavigator sample page "Meeting Class Expectations Student Strategies" and SuccessNavigator sample page "Advisor Report"]

Narrator - Ross Markle, Senior Research Advisor, Global Education, ETS: We built the SuccessNavigator assessment with a few key uses in mind that are designed to tie into direct institutional practices in things that they're doing to help students.

On-screen: [ETS® SuccessNavigator™ Course Placement]

First is Course Placement. You see too many students placed into developmental courses, putting them on a quote bridge to nowhere where they had a long and winding sequence before they can enter college level courses. And we see that too many students drop out before they get their degree.

Narrator - Renee Delgado-Riley, Program Planning Officer, University of New Mexico: We're measuring how well they're motivated to complete their college degree. That tells us so much more about a student than their high school GPA and their test scores.

Narrator - Greg Heileman, Associate Provost for Curriculum, University of New Mexico: Research has shown if a… if a freshman has a high impact practice their first year, they're more likely to stay. So the SuccessNavigator tool is exactly the type of thing we want to be able to apply to students in order to better place them.

On-screen: [ETS® SuccessNavigator™ Student Advising]

Narrator - Ross Markle, Senior Research Advisor, Global Education, ETS: The other way that we've tied these things in for use is through Student Advising. This is, again, designed to really help articulate a conversation about success between an advisor and a student. And provide resources to help them both move forward uh and work on these uh non-cognitive skills in the future.

Narrator - Quinton Freeman, Assistant Director, Center for Student Success, University of New Mexico: Having the SuccessNavigator tool allows you to see, you know, what is this the aptitude of the student academically? Uh socially? You know, where do they feel they are in the realm of succeeding in college. Having that, you know, greatly prepares you for being able to meet with the student and talk to them more on a conversational level instead of poking and prodding.

Narrator - Brooklynn, Student, University of New Mexico: When you're taking the exam you could really sit there and think about yourself and not worry about what the other person is like interpret… how they're interpreting you.

Narrator - Quinton Freeman, Assistant Director, Center for Student Success, University of New Mexico: I definitely think the way it's set up, it allows for, you know, complete honesty.

Narrator - Adriana, Student, Wilbur Wright College, City Colleges of Chicago: At first I was like, wow, this is a huge waste of time. But then after I finished it, it made me reevaluate my whole like time management. And my whole like outlook on things that like frustrate me or anger me or any of that.

Narrator - Jorey, Student, Wilbur Wright College, City Colleges of Chicago: Made me really think about what's important, what's more efficient for me and my studies. Uh, do, do outside distractions really, you know, hinder me at all when it relates to my studies? It made me think about things like that.

On-screen: [ETS® SuccessNavigator™ Resource Planning]

Narrator - Ross Markle, Senior Research Advisor, Global Education, ETS: And finally we think the framework used in the SuccessNavigator assessment can be very helpful for institutions as they build programs and services to support students.

Narrator - Steve Robbins, Director of Research, Innovation, ETS: So the institution gets very useful information that lets them, on aggregate, understand where are the challenges as they design and implement resources to driving a student's success agenda.

Narrator - Maureen Heffern Ponicki, Adjunct Professor, Political Science, Wilbur Wright College, City Colleges of Chicago: Once the students take the SuccessNavigator assessment, I get an aggregate, kind of a summary that gives me a good idea what it's worth time to talk in class if the majority of the students are struggling with something.

Talking about college completion and, and making a goal and achieving your goal. And then we're going to move on to talking about domestic policy, specifically educational policy which you guys are a big part of …

Narrator - Steve Robbins, Director of Research, Innovation, ETS: There's a long uh rich history of, of research evidence uh that tells us that these are the critical components, these are the strategies, when effectively implemented by the institutions and students will lead to increased success.

Narrator - Renee Delgado-Riley, Program Planning Officer, University of New Mexico: I'm just really excited about the tool. And I'm very passionate about it. And I think it's definitely something that is just going to be super beneficial for our institution.

Narrator - Adriana, Student, Wilbur Wright College, City Colleges of Chicago: It was sort of good for me to understand that the school cares about my well-being.

Narrator - David Payne, VP and COO, Global Education, ETS: It's kind of the antithesis of what happened when I was an undergraduate when the Dean said, look to your left, look to your right, one of those two people won't be there when you graduate. This is saying the opposite. We want all of you to succeed and we're here to help you on your mission.

On-screen: [To learn more, call 1-800-745-0269 or visit successnavigator.org

Copyright © 2014 by Educational Testing Service. All rights reserved. ETS, the ETS logo and LISTENING. LEARNING. LEADING. are registered trademarks of Educational Testing Service (ETS). SUCCESSNAVIGATOR is a trademark of ETS.

ETS®

Listening. Learning. Leading.

www.ets.org]

[END]