Three TOEFL® Imposters Arrested in Hong Kong

Recently, the authorities in Hong Kong assisted ETS in taking action against three individuals who were attempting to take the test on behalf of others during the February 25 TOEFL® test administration. Through the work of ETS's Office of Testing Integrity, we were able to identify these individuals in advance of the administration and worked very closely with the authorities to help apprehend those arrested. Test integrity has become a common topic within the academic community. Although such incidents are rare, ETS takes test security extremely seriously and executes a three-pronged approach that includes prevention, detection and communication to ensure secure and fair testing worldwide.

5 Ways ETS Prevents Fraud
For over 60 years, ETS, the global leader in educational assessment, has developed and executed various state-of-the-art procedures to prevent testing and scoring fraud. These can be seen from the test design right through to the score reporting process. Here's a summary of the many ways ETS has taken steps to ensure the integrity of test scores.

  1. Using the highest standards to create test content
  2. Establishing secure test centres
  3. Ensuring the training of test centre administrators
  4. Instituting and enforcing test-taker rules and requirements
  5. Maintaining the quality of scoring and score reporting

Implementing Safeguards to Detect Fraud
Reported incidents of fraud are taken seriously and investigated closely. Investigation of test takers can include photographic review, voice and handwriting analysis and score analysis. ETS closely monitors all test centres and tracks all security incidents. If it is determined that a test centre does not meet ETS standards, and it fails to correct the issue, it is closed. Statistical analysis methods are used to help detect possible cases of cheating.

Communicating with Institutions
ETS works very closely with the institutions we serve around the world. ETS informs institutions that have been designated as score recipients when scores have been cancelled. In addition, any concerns regarding test results can be reported by the institution and will be investigated.

ETS is committed to securing results you can trust
For more information on how we keep institutions informed about security issues, visit our website.

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