TOEFL® Advisor Quarterly

May 2012

FOR YOUR STUDENTS

New Customer Support Center to Assist TOEFL® Test Takers in Spain

Test takers studying for the TOEFL® test in Spain can now take advantage of a new TOEFL Customer Support Center. Educational Testing Service (ETS) has announced a customer support center, available toll-free by phone at 900-838129 or email at TOEFLSupport4Spain@ets.org, to serve the growing numbers of TOEFL test takers throughout Spain.

The TOEFL Spanish Customer Support Center offers students guidance and timely information about the TOEFL test. The new support center streamlines the testing process by assisting students in identifying test preparation materials, locating test centers, obtaining their score reports, ordering additional score reports and other pre- or post-administration enquiries.

"ETS launched the center in response to the growing interest of Spanish students in taking the TOEFL test," commented Maria-Victoria Calabrese, Academic and Government Relations Director, ETS Global BV. "Having the opportunity to speak with a trained representative in the student's native language of Spanish is invaluable. The newly announced center is another resource designed by ETS to make the TOEFL testing process easier than ever for Spanish students."

Students should still contact the Regional Registration Center at 31-320-239-540 to register for the TOEFL test or to cancel or reschedule an existing registration.

For more information regarding the TOEFL test, including sample test questions, registration, and study tips, visit the TOEFL Go Anywhere website.

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