New email addresses for the TOEFL® Score Verification System.

The TOEFL® programme has created new verification email addresses for enquiries from Australia and New Zealand. These new email addresses will allow us to provide you with even better service. Effective immediately, please write to us at for Australia and for New Zealand. Please discontinue use of the email address.

These new email addresses are intended for institutions and agencies to request access to the verification system, verify TOEFL PBT (paper-based test) scores, and seek further advice about a verified score that does not match other information provided to you by the candidate. Test takers should direct their enquiries to

The TOEFL Score Verification service allows institutions which have a four-digit TOEFL institutional code to check test-takers’ scores. This complimentary service allows you to go online and verify TOEFL iBT® scores presented by candidates to ensure they match the official scores at Educational Testing Service (ETS). If you would like access to the TOEFL Score Verification system, contact Helen Cook at


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