Contact Information for Indonesia

Before the Test — To Register, Reschedule or Cancel Your Test

Contact the TOEFL iBT® Regional Registration Center representing your location to register, reschedule or cancel your TOEFL iBT test. If you need assistance with changing your profile name, contact TOEFL® Services at 1-609-771-7100.

TOEFL iBT Regional Registration Center – Region 6

Address
Prometric
P.O. Box 12964
50794 Kuala Lumpur
Malaysia
Courier Address
Prometric BV Branch Office
(Co. No. 993721-U)
Suite 21A-15-1, Faber Imperial Court
Jalan Sultan Ismail
50250 Kuala Lumpur
Malaysia
Registration Phone
60-3-7628-3333
Email
www.prometric.com/contact-us
Fax
60-3-7628-3366

After the Test — For Scores and Score Reporting Information

Contact the Customer Support Center for information about your TOEFL iBT account, scores and score reporting.

Customer Support Center in Indonesia

Email
Questions and Comments for the TOEFL Program
Fax
1-610-290-8972
Phone

1-609-771-7100 or 1-877-863-3546
(Monday–Friday, 8 a.m.–7:45 p.m. Eastern Time, except for U.S. holidays)

Recorded information is available 24 hours a day with a touch-tone phone.

Phones are busiest between 11 a.m. and 2 p.m. Eastern Time and all day Monday.

Regular Mail
TOEFL Services
Educational Testing Service
P.O. Box 6151
Princeton, NJ 08541-6151, USA
Courier or Delivery Service
TOEFL Services (25Q-310)
Distribution and Receiving Center
225 Phillips Boulevard
Ewing, NJ 08618-1426, USA

If You Need Test Preparation Assistance

Contact the local TOEFL iBT Resource Center for general in-language information about the TOEFL test and test preparation. TOEFL iBT Resource Centers cannot assist with registration or score reporting.

ETS TOEFL iBT Resource Center

This logo is the official identifier for certified TOEFL iBT Resource Centers.

 

TOEFL iBT Resource Center in Indonesia

Address
International Test Center
Plaza Sentral lt. 17
Jalan Jendral Sudirman Kav. 47
Jakarta Pusat 12930
Phone
+6282123237788 (TOEFL iBT Hotline)
+62215711943
Fax
+6221 5711944
Website
www.itc-indonesia.com

Before You Contact Us

We recommend that you have the following information available for phone calls or written correspondence.

  • Name
  • Address (include country)
  • Date of birth
  • Daytime telephone number (U.S. residents)
  • Email address
  • Test date
  • Registration number (if you have one)

Privacy laws require that requests to update or release information of a PERSONAL nature (such as identification, address, designated institutions and account history) come directly from the EXAMINEE only. Customer Service will not be able to give this information to anyone other than the examinee, including relatives or friends. If you are not the examinee, our representatives can only help you with:

  • score report mailing dates
  • yes or no answers to general questions
  • processing payments for outstanding balances

 

Select Other Location