Accommodations for Test Takers with Disabilities and Health-related Needs

ETS is committed to providing access to test takers with disabilities or health-related needs by providing reasonable accommodations. To obtain accommodations, you must contact ETS Disability Services before you can register for the test.

Note: Test takers who have health-related needs requiring them to bring equipment, beverages or snacks into the testing room or to take extra or extended breaks need to follow the accommodations request procedures described in the Bulletin Supplement for Test Takers with Disabilities or Health-related Needs.

Before You Register for the TOEFL PBT Test

  • Test takers who need accommodations for a disability or health-related need cannot register online.
  • After you decide which accommodations you are requesting, send your information to ETS Disability Services.
  • Check the registration deadline in the appropriate Bulletin.
  • In the Registration Bulletin, you will find the registration form. Fill it out and include your check or credit card payment.
  • In the Registration Bulletin Supplement, you will need to complete 3 documents and include them with your paperwork:
    • Fill out the Applicant Information form (Part 1) on pages 12–13 and sign the Verification Statement.
    • Fill out the Testing Accommodations Request (Part 2) on pages 14–15.
    • Submit only one of these: the Certificate of Eligibility (COE) (Part 3) on pages 16–19 (or) Disability Documentation on page 8.

How to Submit Your Request to Register for the TOEFL PBT Test

Make sure you include all the necessary paperwork and mail it to:

ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054
ETS Disability Services
225 Phillips Boulevard
Ewing, NJ 08628-1426 USA

You will receive a confirmation letter within six weeks if your request is approved. Do not call to schedule a test until you receive your approval.

When you call to schedule your test, you will need the voucher number and information in your confirmation letter from ETS.

For more information, see the TOEFL® PBT Test Registration Bulletin.

Contacting ETS Disability Services 

Monday–Friday 8:30 a.m. to 5 p.m., U.S. Eastern Time

Email: (General Inquiries)
(toll free in United States, U.S. Territories* and Canada)
ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054

*Includes American Samoa, Guam, Puerto Rico and U.S. Virgin Islands.

See also: