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Scoring Policies

ETS Use of Personal Information

By providing personal information to us and/or registering for a TOEFL® test, you expressly consent (or confirm your consent) to allow ETS to use such personal information in accordance with the ETS Privacy and Security Policy and the Test Taker Privacy and Information Security Policy.

ETS may collect some information by phone and/or audio/video, or collect biometric identifiers such as fingerprints or still photographs.

Why Happens if ETS Questions My Scores?

There are several reasons that ETS may question a test taker's TOEFL scores. Learn more about these reasons and the options available for resolution.