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Help Signing In to ETS Applications

If you are having trouble signing in to an ETS application or system, try clicking the "Forgot Username" or "Forgot Password" links on the Sign In page to retrieve your username or reset your password.

If you can no longer access the email associated with your account to receive your username, or if you have difficulty resetting your password, find the appropriate contact information for the system you are trying to access below.

ETS Application Contact
ETS Account for GRE® Test Takers

Email: Submit Questions and Comments to the GRE Program
Phone: 1-609-771-7670 or 1-866-473-4373 (toll free for test takers in the United States, U.S. Territories and Canada)

For Test Takers in India:
Phone: 91-1244517127 or 000-800-100-4072 (toll free)

For Test Takers in Korea:
Phone: 1-443-455-5415 or 00308-13-1924 (toll free)

Visit the GRE website

HiSET® Account for Test Takers, Test Center Administrators and States/Agencies Phone: 1-855-MyHiSET (1-855-694-4738)
Visit the HiSET website
Rater Portal, Profile & Payroll, Online Network for Evaluation (ONE) systems

For first-time sign in to the Rater Portal, Profile & Payroll, or ONE systems, remember to type the last four digits of your Social Security Number before the temporary password that was assigned to you.

Phone: 1-855-U-ASK-ETS (1-855-827-5387)

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