If you are having trouble signing in to an ETS application or system, try clicking the "Forgot User Name" or "Forgot Password" links on the Sign In page to retrieve your user name or reset your password.
If you can no longer access the email associated with your account to receive your user name, or if you have difficulty resetting your password, find the appropriate contact information for the system you are trying to access below.
|ETS Account for GRE® Test Takers||
Email: Submit Questions and Comments to the GRE Program
For Test Takers in India:
For Test Takers in Korea:
|HiSET® Account for Test Takers, Test Center Administrators and States/Agencies||Phone: 1-855-MyHiSET (1-855-694-4738)
Visit the HiSET website
|Rater Portal, Profile & Payroll, Online Network for Evaluation (ONE) systems and Online Scoring Network (OSN)||
For first-time sign-in to the Rater Portal, Profile & Payroll, or ONE systems, remember to type the last four digits of your Social Security Number before the temporary password that was assigned to you.
For OSN, please use your OSN Login ID and password, not your ETS account user name and password.
Phone: 1-855-U-ASK-ETS (1-855-827-5387)