Venessa Manna is an executive director in the Research & Development division. She has been with ETS since 2003 and currently manages up to 60 psychometric and data analytic staff, who deliver research and statistical analysis activities in support of several large, complex testing programs. A sampling of these programs includes the TOEFL®, TOEIC®, and GRE® assessments. In conjunction with psychometric staff and through their activities, she helps assure the technical quality of products and services, and she establishes and maintains consistent, efficient, statistical, and psychometric processes. Her other major duties include supervising, monitoring, and providing psychometric oversight and expert guidance to help effect compliance with client specifications, ETS policies, and sound measurement principles, all of which will enrich the programs under her oversight. She obtained her Ph.D. in educational psychology with a specialization in quantitative methods from the University of Wisconsin in Madison. She also has an M.B.A. from Edgewood College in Madison, Wisconsin.