Organizations and institutions must successfully complete vetting and four phases to become a certified CTAS test center. Once you complete your application, an ETS representative will contact you with more detailed information as well as instructions for each phase.
Vetting (5 business days)
- Provide digital photos of your testing facilities.
- Review and confirm testing room requirements.
- Provide references for your institution.
- Confirm test site contacts, address and lab locations.
- Confirm the computers in the lab meet ETS specifications.
Phase 1 (3 business days)
- Authorize use of WebEx® Support Tool.
- Review the Policies and Procedures Manual.
- Agree to compensation.
Phase 2 (10 business days)
- Review and accept the Terms and Conditions Agreement, a legal agreement between ETS and your institution.
Phase 3 (15 business days)
- Complete the tax document and payment setup (funds can only be paid via ACH/Wire Transfer).
- Receive equipment delivery and proceed to setup.
- The Test Center Administrator (TCA) and Proctor training and requirements include:
- enrollment in Test Center Portal
- staff confidentiality agreement
- online training
- required per lab ratio:
- 1–25 examinees require two staff members (one TCA and one Proctor)
- 26–40 examinees require three staff members (one TCA and two Proctors)
- Perform and successfully complete technical readiness of computers.
Phase 4 (1 business day)
- Select test administration.
- Receive CTAS official trademark guide (logos and marketing guidelines provided).