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Contact the Praxis® Program

Monday–Friday, 8 a.m.–6 p.m. ET (except for U.S. holidays)
Contact Praxis from Monday–Friday, 8 a.m.–6 p.m. ET (except for U.S. holidays) for test takers within the United States, U.S. Territories* and Canada

*Includes American Samoa, Guam, Puerto Rico and U.S. Virgin Islands.

Recorded information is available 24 hours a day with a touch-tone phone. Phones are busiest between 11 a.m. and 2 p.m. and all day on Monday.
Note: ETS Customer Service Representatives can give out information only to the registered test taker, unless the test taker is under the age of 18. If the test taker is under the age of 18, representatives can speak with a parent, guardian or other legal proxy.
1-609-530-0581 or 1-610-290-8973
24 hours a day, seven days a week

Email us with questions or comments for the Praxis Program.


ETS — Praxis
P.O. Box 6051
Princeton, NJ 08541-6051

Overnight Mail:
ETS — Praxis 
Distribution and Receiving Center
225 Phillips Boulevard
Ewing, NJ 08628-7435

Include the following information as you entered it on your registration form or answer sheet:

  • name
  • address
  • date of birth
  • test date
  • Praxis candidate ID number
  • phone number (U.S. residents only)

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