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Program Review Practices of University Departments

Clark, Mary Jo
Publication Year:
Report Number:
ETS GRE Board Report
Document Type:
Page Count:
Subject/Key Words:
Self-Study, Data Collection Procedures, Student Evaluations, Teacher Performance, Student Ratings


The report summarizes questionnaire responses from 454 university department heads concerning the information that was collected in the most recent self-study or review of their departments and their judgments about the importance of collecting each information element for (1) internal department use for program planning and improvement, (2) university use for department monitoring and decisions about resource allocation, and (3) judgments by external groups such as accrediting agencies or state coordinating boards. More than 70 percent of the respondents indicated likely or possible use of a common form to obtain information and opinions from students, faculty, or alumni when undertaking future departmental self-studies. Differences in "importance" judgments about information elements by department heads in different disciplines or different kinds of universities did not appear to be sufficient to require different data collection procedures in these settings.

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