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The Importance of English Writing Skills in the International Workplace

Lee, Shinhye; Schmidgall, Jonathan
Publication Year:
Report Number:
ETS Research Memorandum
Document Type:
Page Count:
Subject/Key Words:
English Language Skills, Writing, Workplace English, International English Language, International Business Writing, Written Communication, Writing Skills, English for Business, Business Communication


In this paper, we discuss the multifaced role of English writing in the international workplace. Drawing upon previous research, we point out that English, as the main lingua franca, supports a variety of writing practices in the workplace, and so it presents both significant value and challenges for internationally operating individuals and organizations. In the initial sections of the paper, we review the importance and frequency of the English writing activities that facilitate communication and collaboration in the international workplace. We conclude this discussion by presenting three implications of good writing practices in the workplace for individuals and organizations.

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