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Frequently Asked Questions about the GRE® General Test at Home

Registration

Can I take the GRE® General Test at home?

The at home testing option is available to anyone who meets the following requirements:

  1. The option is offered in your country or location. It is currently available everywhere that the GRE General Test is normally available, except Mainland China and Iran.

  2. Your computer must meet the equipment requirements for the test, including the installation of the ETS Test Browser and can pass the ProctorU® Equipment Check.
  3. You must have a room that provides an acceptable environment for the test.
How do I register?

First, verify that you meet the Equipment and Environment Requirements. Then register with ETS to schedule and purchase your test.

See Register for the Test for step-by-step instructions on how to register.

Is the test fee different to take the test at home?
The test fee is the same. For more information on registration fees, see Fees for Tests and Related Services.
What days and times are available?
Test times are available around the clock, seven days a week. Appointments may be available as early as 24 hours after you register.
How long will the at home option be available?
The GRE General Test at home is here to stay. Students can now choose to test at home or at a test center.
Are there accommodations for test takers with disabilities?

Yes. You can request accommodations via your ETS account before registering for an at home test. If you are approved for extended time, extra breaks, screen magnification and selectable colors, you can register online. For all other approved accommodations, you must register directly with ETS Disability Services.

Can I use a voucher code to pay for an at home test?
Yes, you can use your voucher during checkout in your ETS account.
Is there an at home testing option for the GRE® Subject Tests?
No, the at home test option is not available for the GRE Subject Tests.
What are the ID requirements?

Your primary identification (ID) document should be a current, valid passport that shows your name, photograph and signature and is written in English-language letters.

If you do not have a valid passport, see ID Requirements for the GRE General Test.

Note: ETS is temporarily accepting government-issued IDs with expiration dates from February 1, 2020, forward. All other ID policies still apply.

Can I retake the test?

Yes. You can take the GRE General test once every 21 days, up to five times within any continuous rolling 12-month period (365 days). This applies even if you canceled your scores on a test taken previously.

This policy will be enforced even if a violation is not immediately identified (for example, due to inconsistent registration information).

If the violation is identified after registration, but before the test date, your test appointment will be canceled and your test fee will not be refunded.

If the violation is not identified until after your scores have been reported, your scores will be canceled. You and any score recipients will be notified by a cancellation letter. Your test fee will not be refunded.

Rescheduling or Canceling

Can I reschedule from a test center to an at home test?
Yes. If you are located in an area where at home testing is available and wish to reschedule to an at home test, you can do so in your ETS account.
Can I reschedule or cancel my at home appointment?
Yes, you can reschedule or cancel your appointment via your ETS account or by contacting ETS by phone. To find the appropriate phone number for your region and additional information, visit Reschedule or Cancel Your GRE General Test Registration.
Can I reschedule my at home test to a physical test center?
Yes, you can do so in your ETS account.
Can I cancel my at home test appointment?

Yes. You must cancel at least four days in advance of your appointment to receive a refund equivalent to half of the original test fee, which is the standard GRE General Test cancellation policy.

To cancel a GRE General Test at home appointment, contact GRE® Services at ETS:

Phone:
1-609-771-7670 or 1-866-473-4373

Test Environment and Equipment

Where can I take the test?
You must have a private room with a desk or table where you will take the test. Your desk or table must be cleared of all non-testing materials.
What type of devices (e.g., hand-held, tablet, laptop) can be used for testing?
You must use a laptop or desktop computer that meets the technical requirements. You can not use a phone or tablet.
Can I take the test on a Mac® computer?
Yes, if:
  1. Your computer has at least Mac OS X® 10.5. Note that it is recommended you use Mac OS X 10.13 High Sierra.
  2. You are using a Chrome™ or Firefox® browser.
  3. The ETS Test Browser is installed.
  4. It passes the ProctorU Equipment Check.
Can I use scratch paper during my exam?
No. You may use an erasable marker with a small whiteboard or one blank piece of paper inside a transparency sheet during your exam. You will be asked to erase all notes in view of the proctor at the end of the test.

Test Preparation

How do I prepare for the test?
Because the test content is the same, you can use the same test preparation material that you would use for the GRE General Test at a test center.
How do I prepare my testing area?
  • Gather the materials you'll need for your test session.
    • Passport or other acceptable ID
    • Acceptable note taking materials, such as a whiteboard or plastic transparency sheet
    • Cellphone or hand-held mirror for check in
  • Remove all other items from the area.
  • Make sure the area meets all environment requirements.

On Test Day

How do I launch my test?
You can find the URL to launch your test in your confirmation email that you received after you registered for the test, or in the reminder email that was sent to you 48 hours before your test appointment.
What should I wear during my test?
Your test session will be recorded, so dress comfortably and appropriately. Avoid wearing items such as tie clips, cuff links, ornate clips, combs, barrettes, headbands and other hair accessories.
What is the check-in process like?

This video offers a closer look at how to prepare your testing area, the check-in process and what you should expect during your at home test. The check-in process takes approximately 20 minutes.

How do I log into the ETS Secure Test Browser?
You do not need to log in to the ETS Secure Test Browser before your test session. The proctor will instruct you on how to proceed during check in.
Will I be monitored during my test session?

Yes. A human proctor will connect with you during check in, verify your ID and monitor you throughout the entire session to make sure you are following all testing procedures. The proctor may be male or female.

You will also be monitored by artificial intelligence (AI) technology to help ensure test security.

What if I need to contact or chat with the proctor?

If you need to contact or chat with the proctor during your test, you should speak to get their attention or use the LogMeIn chat function. It may take 30–60 seconds for the proctor to reply.

If the proctor is attempting to chat with you, the chat icon (a blue owl) will bounce up and down.

Will I have to submit a photo?
Your photo will be taken at the beginning of your test and included as part of your score record to the institutions you designated to receive your scores.
Will I be recorded during my test?
Yes, a video will be recorded during your entire test session.
Are there breaks during the test?

Yes, there is an optional 10-minute break after the third section, during which you may leave your seat. Be sure to return on time, or your test may be terminated by the proctor.

There are one-minute breaks between the remaining sections, during which you must remain seated.

Unscheduled breaks are not allowed, and will result in termination of your test.

Will I be able to see my unofficial scores at the end of my test?
At the end of the test, you will be given the option to report or cancel your scores. If you choose to report your scores, you will be able to view unofficial Verbal Reasoning and Quantitative Reasoning scores. Because of the essay scoring process, you will not be able to view your Analytical Writing scores at the end of your test.
Can I wear a headset or earphones during my test?
No, you are not allowed to wear a headset or earphones during your test.

Troubleshooting Technical Issues

What if I fail the ProctorU Equipment Check?

You must resolve all issues (shown in red) and pass the equipment check prior to checking in for your test. If you cannot resolve the issues yourself, contact ProctorU using the contact form at the bottom of the equipment check page. Live Help Desk Technicians are available to assist you.

Is there anything I can do ahead of time to prevent issues?
  • Run the ProctorU Equipment Check at the time of day you plan to test to make sure you do not have any bandwidth issues.
  • Run a final equipment check shortly before your test session starts.
  • Close all browsers and applications not needed for the test. This can help prevent bandwidth issues while you test.
  • Make sure any other devices in your household that use internet are not running.

For additional information and troubleshooting help, visit the ProctorU Test-taker Resource Page.

What if I have an issue right before my test starts?

If you have technical issues immediately before your test, contact ProctorU:

Live Chat:

Live Chat

Phone:
1-855-772-8678
Email:
support@proctoru.com
What if I have a technical issue and my start time is extended?
This will not affect the amount of time you have to complete the test. The timer for your test does not begin until the proctor enters the password.
What if I have a technical issue during my test?
If you have a technical issue during your test that prohibits you from speaking to the proctor, notify the proctor via the LogMeIn chat function. The chat icon (a blue owl) can be found on the task bar for a PC and on the menu bar for Mac.
What if I lose internet during the test?

If you lose your internet connection momentarily, you'll automatically be reconnected to the proctor when your connection is restored. If your exam can be reopened, your proctor will do so for you.

If you are not able to reconnect and speak to the proctor via the LogMeIn chat function, call ProctorU at 1-855-772-8678 for assistance.

Scores

Is scoring the same?

Yes. Because this is still a GRE General Test, the scoring criteria, scoring process and score scales are exactly the same.

For more information, see GRE General Test scoring.

How and when do I get my scores?

Unofficial Scores: At the end of the test, you will have the option to report or cancel your scores. If you report your scores, you will be able to view your unofficial Verbal Reasoning and Quantitative Reasoning scores. Because of the essay scoring process, you will not be able to view your Analytical Writing scores at the end of your test.

Official Scores: Your official scores will be available in your ETS Account approximately 10–15 days after you take the test.

Will there be an indication on my score report that I took the test at home?
No. Your GRE score report will not indicate that you took the test at home.
How do I send my scores to an institution?

Your test fee entitles you to request that scores be sent to as many as four graduate institutions or fellowship sponsors at no additional cost. You will be asked to designate your score recipients at the end of the test, or you can choose not to report your scores at that time.

You can also send score reports to institutions after test day for a fee. See Ordering Additional Score Reports.

Will schools accept scores from the at home GRE General Test?
Yes. Any school that accepts the GRE General Test taken at a test center will also accept the GRE General Test taken at home.