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GRE® Test At Home and Other COVID-19 Updates

Updated May 22, 2020

Please bookmark this page. It will serve as a consolidated resource for important information about GRE® test administrations and test-taker support initiatives. There will be ongoing updates.

At Home Testing Available Worldwide

ETS launched the GRE® General Test at home to meet the needs of students affected by test center closures. It's the same valid and reliable GRE General Test, delivered to test takers at home. Monitoring of the test will be conducted using live remote proctors and artificial intelligence technology by ProctorU®, the leading proctoring solution for online testing. See what your peers are saying about the at home solution. For business schools, see how the GRE General Test at home compares with GMAT® Online. For law schools, see how the GRE General Test at home compares with LSAT®-Flex.

The GRE General Test at home is available everywhere that the computer-delivered GRE General Test is normally available, with the exception of Mainland China and Iran. In Mainland China, ETS is working closely with NEEA to accommodate test takers impacted by test cancellations, including adding test dates once regular testing resumes. We are working to offer at home testing to Iran as soon as possible.

Download At Home Graphics for Your Website

We invite you to inform prospective candidates about the availability of the GRE General Test at home by providing graphics that you can post on your admissions web pages, including FAQ pages. View and download the graphics.

Webinars

We are hosting a series of webinars about at home testing to facilitate the sharing of information and answer questions from programs and institutions. We hope you and your colleagues can join us; register for the webinar to learn more or download the latest version of the webinar presentation.

Should you have questions in the meantime, please see the FAQs below, visit the GRE General Test at home student microsite or email us at gretests@ets.org.

Frequently Asked Questions

Why did ETS decide to offer this solution?
ETS is committed to supporting institutions and students during this global health crisis. This at home solution provides a convenient, flexible and safe option for testing, allowing students to complete their applications, so that institutions can make informed admissions decisions.
Where is the solution available?
As of April 2, 2020, the GRE® General Test is available everywhere that the computer-delivered GRE General Test is normally available, with the exception of Mainland China and Iran. In Mainland China, ETS is working closely with NEEA to accommodate test takers impacted by test cancellations, including adding test dates once regular testing resumes. We are working to offer at home testing to Iran as soon as possible.
How long will this solution be available? Is this a long-term solution?
At this time, taking the GRE General Test at home is available until test centers reopen and the situation returns to normality.
How does this solution compare to the regular testing option?
The GRE General Test taken at home is the same valid and reliable GRE General Test you know and trust. The test is identical in content, format, on-screen experience and scoring to the test given at a test center. Students can prepare for the test using the same prep materials. Only the delivery method has changed.
How soon will scores be reported?
Scores for the GRE General Test taken at home will be available in 10–15 days.
Is anything changing with the scoring or the score scale?
There are no changes to the method of scoring or the score scale.
Will scores be delivered in all formats?
Scores will be available in all current formats: electronically online via the ETS® Data Manager and automated server-to-server data feeds or paper score reports.
Will the GRE General Test Analytical Writing essay responses still be available online?
Yes, test takers' actual Analytical Writing responses will be available through the ETS Data Manager.
What safeguards are in place to ensure the security of the home test?

ETS is employing multiple best-in-class security measures that use both real-time human monitoring and artificial intelligence technology to see and respond to even the hardest-to-detect incidents:

  • Live proctors will ensure constant vigilance, including confirming the test taker's identity and scanning their home environment before testing begins, flagging any suspicious activity, and intervening if necessary.
  • Artificial Intelligence technology — such as facial recognition, gaze tracking and video recording of the entire session — will guard against malicious activity. Examples of test taker activities that AI will flag as possible cheating incidents include attempts to open a new browser, run unpermitted software and use unpermitted objects such as a cell phone.
How does the remote proctor confirm the test taker's identity and verify ID documents?
Before the test begins, photos are taken of the information within the ID document and of the test taker. The proctor verifies the identification document is current, valid and acceptable, and then uses facial recognition to compare the ID document with the person sitting at the computer. Artificial intelligence is then used to randomly verify the test taker matches the identification document multiple times throughout the test.
Are there accommodations for test takers with disabilities?
Yes, accommodations are available when taking the GRE General Test at home. Test takers can request accommodations via their ETS account before registering for a test. If they receive approval for accommodations of extended time, extra breaks, screen magnification or selectable colors, they can register for a test directly in their ETS account. For all other approved accommodations, test takers must register through ETS Disability Services.

Test Postponements and Rescheduling Fees Waived

Due to concern for the health and safety of students and staff, and in compliance with local and national government directives, GRE General Test centers have been closed in some locations for limited periods of time.

View the list of locations where ETS has suspended GRE® testing countrywide.

Other countries and regions have limited testing available. Test takers can search for currently available test seats on the GRE Test Centers and Dates page.

Rescheduling

ETS is working to make the reschedule process as smooth as possible by automatically rescheduling or returning test fees to students so that they can reschedule their exam.

To minimize the impact of postponements on test takers, ETS is temporarily waiving rescheduling fees for all test takers — whether their test has been postponed, automatically rescheduled or they are concerned about visiting a test center that remains open.

Score Reports, Voucher and GRE® Fee Reduction Program Orders

Due to the mandatory business closures at ETS facilities as a result of COVID-19, ETS has temporarily suspended operations at its physical processing facilities. The closures will delay the printing and mailing of paper score reports for the GRE tests and the processing of faxed or mailed voucher and fee reduction orders.

Rather than waiting for paper scores, we encourage score users to sign up for the ETS Data Manager. The service is free, and electronic scores reported to you during the past five years will become available the same day.

Electronic voucher orders will continue to be processed. If you faxed or mailed your voucher request and want to avoid any further delay in processing, you can email your request. Please indicate that this is a duplicate request that had initially been faxed or mailed. Do NOT include credit card information in your emailed order form. Instead, request to be called for credit card information.

Other Support for Students

ETS and the GRE® program are committed to supporting students whose tests have been canceled. Recent initiatives include:

Test center procedures: All of our test centers are following prevention steps to reduce the risk of spreading the virus. This includes regular schedules for frequent cleaning of high-touch surfaces and providing disposable wipes so that test takers can wipe down their testing areas. Test takers are permitted to wear surgical masks at the test center, removing as needed for ID photos.

Seat availability: ETS is working with on-the-ground partners to ensure test seats will be available once testing resumes.

Free test prep: ETS offers a variety of free GRE practice resources, including a simulation of the actual test and full practice tests.

Fee reduction: Fee reduction vouchers are available to eligible test takers directly and through 13 organizations. They can be used for all GRE tests, including the at home tests. Learn more about the GRE® Fee Reduction Program.

Information: The best resources for students to keep themselves apprised of GRE news include the Official GRE General Test communities on Facebook® and Chinese social media sites Weibo and WeChat (微信公众号:GREofficial).

Other Support for Institutions

Free event promotion: ETS can inform prospects about your online information sessions, workshops and other recruitment events through the official GRE General Test communities on Facebook and Chinese social media sites Weibo and WeChat. Combined, these social media communities have more than 1.4 million followers. The service is complimentary to GRE score users and only takes a few minutes to provide event details.

Recruitment support: ETS offers information and services that help institutions reach qualified applicants who are actively looking for a program like yours. Please join us for a complimentary webinar about how to cost-effectively target graduate and professional schools. You can also explore our online recruiting resource, the GRE® Search Service.

Prepaid voucher service: In addition to our fee reduction program for eligible test takers, ETS also offer a prepaid voucher service. Through this service, institutions, programs, organizations and individuals can pay GRE test fees on behalf of test takers. Learn more about the GRE Fee Reduction Program and GRE® Prepaid Voucher Service.

Contact Us

Should you have thoughts regarding assistance that ETS can provide as we manage through this situation, please share those with us at +1-609-683-2002 or via email.

Archive of Recent Communications to Institutions

TOEFL® Updates

For the update on TOEFL test postponements, visit www.ets.org/toefl/cv-update.