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Frequently Asked Questions About the SLS Tests at Home

Registration

Am I eligible to take a School Leadership Series (SLS) test at home?

To be eligible to take an SLS test at home, you must meet the following requirements:

  1. Your test title is offered for at home testing. Currently, the School Leaders Licensure Assessments (SLLA 6990) and School Superintendent Assessment (6991) are available for at home testing.
  2. Your computer meets the equipment requirements for the test, including the installation of the ETS Test Browser for Windows® or Mac® and the ProctorU® Systems Check.
  3. You have a room that provides an acceptable environment for the test.
What SLS test titles are available for at home testing?
Currently, the School Leaders Licensure Assessment (SLLA 6990) and School Superintendent Assessment (6991) are available for at home testing.
How do I register for an at home test?

Before you register, make sure your equipment meets the system requirements needed to test at home. If your equipment doesn't meet the requirements, you won't be able to test.

To register for an SLS test at home, you must sign in or create an SLS account and select and pay for the test. After you do so, you will receive an email from ProctorU with instructions on how to schedule your test date and time. Your registration will not be complete until you have scheduled your appointment with ProctorU.

Is the test fee different to take a test at home?
The test fee is the same regardless of whether you take your test at a test center or at home. See a list of SLS test and service fees.
Do I need to schedule my at home test with ProctorU?
Yes, you will schedule your test with ProctorU using the link in the ProctorU email that you receive after you pay for the test in your SLS account.
Can I select my own test date?
Yes, you will be able to select from available dates and times. You will schedule your test date and time in your ProctorU account. Currently, at home appointments are available 10 a.m.–1 a.m. ET, seven days a week to address the scheduling needs of candidates across the United States and its territories. Please be sure to check your test time before submitting your registration; sessions are available for both a.m. and p.m.
How often are at home appointments offered?
Currently, test at home appointments are available 15 hours a day, seven days a week to address the scheduling needs of candidates across the United States and its territories.
Are there accommodations for test takers with disabilities?

Yes, accommodations are available when taking an SLS test at home. Accommodations of extended time, extra breaks, screen magnification and selectable colors can be requested using your SLS account.

If you need to confirm your accommodations have been applied to your registration, call:

Phone:

1-866-387-8602

Toll free for test takers in the United States, U.S. Territories (including American Samoa, Guam, Puerto Rico and the U.S. Virgin Islands) and Canada

Monday–Friday, 8:30 a.m.–5 p.m. ET

Other accommodations available at physical testing centers can be requested through SLS Disability Services.

Rescheduling or Canceling a Test

Can I reschedule from a test center to an at home test?

Yes. If your test is available at home and you wish to reschedule to an at home appointment, you can do so for free. You have two options:

  1. For immediate service, reschedule your test appointment through your SLS account.
  2. Contact SLS customer support from Monday–Friday, 8 a.m.–6 p.m. ET, via phone at 1-800-772-9476. Due to increased demand on our customer support line, you may experience longer wait times.

Note: In either case, you must change your appointment at least three days before your test date, not including the day of your test, in order to reschedule to an at home appointment.

Can I reschedule my at home test to another date?
Yes, you can reschedule your at home test for free through your ProctorU account. You must reschedule your test no later than 30 minutes before your start time to ensure your appointment is rescheduled.
Can I reschedule my at home test to a physical test center?
Yes, you will be able to reschedule an at home test appointment to a physical test center appointment. You can make the change by contacting SLS customer service.
Can I cancel my at home test appointment?
Yes. If you need to cancel your at home test appointment, contact ETS. If you cancel your appointment at least 24 hours before your test date, you will receive a refund equivalent to half of the original test fee.

Identification (ID) Requirements

What are the ID requirements for my at home test?
See a full list of acceptable primary ID. You will be expected to show your ID to the proctor on the day of your test, and the name on it must match exactly the name on your ETS account.

Test Environment and Equipment

Where can I take the test?
To take an at home test, you must have a room that includes a desk or table where you will take the test. Your desk or table must be cleared of all non-testing materials, and you must be alone in the room.
What type of devices (hand-held, tablet, PC) can be used for testing?
You must use a laptop or desktop computer. You cannot use a phone or tablet. Verify your equipment will meet the technical requirements.
Can I take the test on a Mac® computer?

Yes, you can take the test on a Mac computer if:

  1. Your computer has at least Mac OS X 10.5. Note that it is recommended you use Mac OS X 10.13 High Sierra.
  2. You are using a Chrome or Firefox® browser.
  3. The ETS Test Browser is installed.
  4. It passes the ProctorU Systems Check.
What if I have technical issues while I’m testing my equipment?
If you have technical issues while testing your equipment, contact ProctorU for assistance.
Will I be allowed to use scratch paper during my exam?
You will be allowed to use an erasable marker with a small whiteboard or one blank piece of paper inside a transparency sheet during your exam. You must erase all notes in view of the proctor at the end of the test.
How do I prepare for the test?
You can use the same test preparation material to prepare for an at home test, because there is no difference in the test content.

On Test Day

What should I wear during my test?
Dress comfortably and refrain from wearing items such as jewelry, tie clips, cuff links, ornate clips, combs, barrettes, headbands and other hair accessories. You will be recorded during your test session and a photo from the test session will be sent to ETS.
What is the check-in process like?
You can review what to expect during the check-in process by watching the At Home Testing with ProctorU video.
Will there be someone monitoring me during my at home test session?
Yes, you will be monitored by a human proctor during your entire test session. The proctor will connect with you during the check-in process, verify your identification document and monitor you throughout the entire session to ensure you are following testing procedures. The proctor assigned to monitor you could be male or female.
Will I have to submit a photo?
Your photo will be taken at the beginning of your at home test.
Will I be recorded during my test?
Yes, your entire test session will be recorded.
Are there breaks during the test?
There will be an optional 10-minute break following Section 1 of the School Leaders Licensure Assessment (SLLA) test. At that time notify the administrator if you wish to leave the room.
Will I be able to see my unofficial scores at the end of my test?
Unofficial scores are not available for the School Leaders Licensure Assessments (SLLA 6990) or School Superintendent Assessments (SSA 6991). Official scores will be available online via your SLS account.
What if I have a technical issue during my test?
If you have technical issues immediately before your test, contact ProctorU via the Live Chat feature in your ProctorU account. If you have a technical issue during your test that prohibits you from speaking to the proctor, call ProctorU at 1-855-772-8678 for assistance.
Can I wear a headset or earphones during my test?
No, you are not allowed to wear a headset or earphones during your test.

Scores

Is scoring the same as for a test taken at a test center?
Yes. Because this is still an SLS test, the scoring criteria, scoring process and score scale are exactly the same. Scores can be accepted and used in the same way as if you took the test at a test center. See details about SLS scoring.
How and when do I get my scores?

You will receive your official scores through your ETS account. Your official score report will be available to you online via your SLS account on the score dates shown below.

  • Testing between June 1–June 30, 2020: July 21, 2020
  • Testing between July 1–July 31, 2020: August 21, 2020
  • Testing between August 1–August 31, 2020: September 18, 2020
How do I send my scores to an institution?

When you register for a test, you are permitted to send four free score reports to agencies or institutions of your choice. Please note: There is no automatic score reporting to your state for at home testing. You must select the state agency you are seeking licensure with as one of your four free score recipients.

If you want to make changes to your free score recipients, you may do so up until three days after your test date by contacting SLS customer service. After the three days, you may request additional score reports for a fee.

See Sending Your SLS Scores.

Other

Can I retake the test?

Yes. You may retake an SLS test once every 21 days, not including your initial test date.

This applies even if you canceled your scores on a test taken previously. If you violate this restriction, the scores from your retest will be canceled by ETS and your test fees will not be refunded.