Contact Us

Phone:

1-800-772-9476 (United States, U.S. Virgin Islands, Puerto Rico and Canada)

1-609-771-7395 (all other locations)

Monday–Friday, 8 a.m.–7:45 p.m. ET (except for U.S. holidays)

Recorded information is available 24 hours a day from a phone. Phones are busiest between 11 a.m. and 2 p.m. ET and all day on Monday.

TTY:

Test takers who are deaf or hearing-impaired, call:
1-609-771-7714
24 hours a day, 7 days a week

Fax:

1-609-530-0581 or 1-609-771-7906
24 hours a day, 7 days a week

Email:

Email us with questions or comments for the SLS program.

Chat:

Chat with a customer service representative — Monday to Friday from 8 a.m.–7:45 p.m. (except for U.S. holidays)

Mail:

ETS – The School Leadership Series
P.O. Box 6051
Princeton, NJ 08541-6051

Overnight Mail:

ETS – The School Leadership Series
Distribution and Receiving Center
225 Phillips Boulevard
Ewing, NJ 08628-7435

When communicating with ETS, include the following information as you entered it on your registration form or answer sheet:

• name
• address
• date of birth
• test date
• candidate ID number
• phone number (U.S. residents only)