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Product Help

How do I access my Interactive Practice Test?

Interactive Practice Tests are available for online use only and are accessible through You’ll need to enter your serial number in the space provided. You can find this in your confirmation email and on your order details page.

How do I access my ScoreItNow!™ Online Writing Practice, TOEFL® Online Prep Course, or TOEFL® Practice Online product?

Access the service you purchased through the following sites:

You will need to enter your serial/authorization number or access code, which is located in your confirmation email and on your Order Details page.

I don't have a download button. Why not?

Some products sold on the ETS store are services or subscriptions rather than downloadable items. If you purchased one of the following, please check your confirmation email for instructions on how to access your service:

  • Interactive Practice Tests (GACE®, Praxis, School Leadership Series and ParaPro tests)
  • Praxis Tutorial
  • ScoreItNow! Online Writing Practice
  • TOEFL Online Prep Course
  • TOEFL Practice Online

You can also find instructions for accessing these products by looking up your order directly in the ETS Store.


More questions? Back to Main Customer Service Page

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Look Up Your Order directly in the ETS Store.