Contact Information for Germany

Before You Contact Us

We recommend that you have the following information available for phone calls or written correspondence.

• Name
• Address (include country)
• Date of birth
• Daytime telephone number (U.S. residents)
• Email address
• Test date
• Registration number (if you have one)

Privacy laws require that requests to update or release information of a PERSONAL nature (such as identification, address, designated institutions and account history) come directly from the EXAMINEE only. Customer Service will not be able to give this information to anyone other than the examinee, including relatives or friends. If you are not the examinee, our representatives can only help you with:

• score report mailing dates
• yes or no answers to general questions
• processing payments for outstanding balances

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