Accommodations for Test Takers with Disabilities or Health-related Needs

ETS is committed to serving test takers with disabilities or health-related needs by providing reasonable accommodations that are appropriate given the purpose of the test. To obtain accommodations, you must contact ETS Disability Services before you can register for the test.

How to Request Accommodations

The Bulletin Supplement for Test Takers with Disabilities or Health-related Needs contains procedures and forms for requesting testing accommodations. The Supplement should be used together with the information in the TOEFL iBT® Information and Registration Bulletin and registration form. Note: All test takers requesting any accommodations must register by mail or email through ETS Disability Services and have their accommodations approved before their test can be scheduled.

Your request should be submitted as early as possible, especially if you are requesting an alternate test format. Documentation review takes approximately 6 weeks once your request and complete paperwork have been received. If additional documentation must be submitted, it can be another 6 weeks from the time the new documents are received until the review is complete. Test takers requesting accommodations cannot register using the online registration system.

If you have a health-related need that requires you to bring equipment, beverages or snacks into the testing room, or to take extra or extended breaks, you must follow the accommodations request procedures in the Bulletin Supplement for Test Takers with Disabilities or Health-related Needs.

To submit a request for accommodations, send all completed forms and documentation to:

Mail:
ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054 U.S.A.
Courier Service:
ETS Disability Services
225 Phillips Boulevard
Ewing, NJ 08628-1426 U.S.A.
Email:
disability.reg@ets.org

See a list of available accommodations for the TOEFL iBT test.

Bulletins and Registration Form

Contacting ETS Disability Services

Monday–Friday 8:30 a.m. to 5 p.m. U.S. Eastern Time

Email:
stassd@ets.org
Phone:
1-609-771-7780
1-866-387-8602 (Toll-free for test takers in the United States, U.S. Territories* and Canada)
Fax:
1-609-771-7165
Mail:
ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054 U.S.A.

*Includes American Samoa, Guam, Puerto Rico and U.S. Virgin Islands.

See also:

TOEFL Test Taker

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