February 7, 2020
As you are likely aware, TOEFL® and GRE® test administrations are canceled in Mainland China through the end of February and in Hong Kong through Feb. 16.
ETS is working with our on-the-ground partners in China and Hong Kong to ensure that test seats will be available once the government gives the go-ahead to proceed. In the meantime, we are supporting test takers who are waiting for testing to resume, as well as programs like yours that may be concerned about the delay of test scores from affected applicants.
With their mobility limited, students are spending more time online, looking for information and opportunities to prepare and connect with others. ETS is encouraging test takers to take advantage of the free official resources available to them to prepare for upcoming TOEFL tests, including the 6-week online course TOEFL® Test Preparation: The Insider's Guide, the TOEFL iBT® Free Practice Test and the TOEFL iBT® Test Prep Planner.
Test takers can also receive updates and information through the Official TOEFL Test communities on the Chinese social media sites Sina Weibo and WeChat, as well as on Facebook®.
Should you have thoughts regarding assistance that ETS can provide to you directly as we manage through this situation, please share those with us at +1-609-683-2008 or via email.
Thank you for your continued partnership. We will continue to monitor this situation and keep you updated on further developments.