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{"theme":"toeic-white-green","headingTag":"h3","goBackText":"Back","disableMultiClose":false,"title":"Test taker related FAQ","searchPlaceholder":"Search","searchEnable":true,"errorMessage":"Your search didn’t yield any results. Please try using a different keyword.","tableborder":true,"dataLayer":{},"questions":[{"title":"Are TOEIC tests available online?","accordionContent":"\u003cp\u003e\u003ca\u003eTOEIC tests are available in online formats; however, availability varies by region. To understand which test formats are offered where you live, we encourage you to contact your local ETS Preferred Network (EPN)\u003cb\u003e \u003c/b\u003e\u003c/a\u003e\u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\"\u003ehttps://www.ets.org/epn_directory.html\u003c/a\u003e\u003c/p\u003e\r\n"},{"title":"How long are TOEIC scores valid?","accordionContent":"\u003cp\u003eScores can be validated up to two years from the date of test. Because English proficiency can change over time, ETS recommends organizations to consider scores as valid for up to two years.\u003c/p\u003e\r\n"},{"title":"How long are TOEIC tests and how much time should I plan for test day?","accordionContent":"\u003cp\u003eThe total time depends on which TOEIC test you are taking:\u003cb\u003e\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC Listening \u0026amp; Reading\u003c/b\u003e\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cb\u003eTest time:\u003c/b\u003e 2 hours (45 minutes Listening + 75 minutes Reading)\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003ePlan for:\u003c/b\u003e \u003cb\u003e2.5 to 3 hours\u003c/b\u003e including check-in, instructions, and administrative steps.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC Speaking \u0026amp; Writing\u003c/b\u003e\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cb\u003eSpeaking:\u003c/b\u003e approximately 20 minutes\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eWriting:\u003c/b\u003e approximately 60 minutes\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003ePlan for:\u003c/b\u003e \u003cb\u003e1.5 to 2 hours\u003c/b\u003e for both sections, including setup and instructions.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eTest centers may have additional procedures, so ETS recommends arriving early and following the instructions provided with your registration.\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eFor local test-day details, contact our valued EPN:\u003c/b\u003e\u003cbr\u003e\r\n\u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\"\u003ehttps://www.ets.org/epn_directory.html\u003c/a\u003e\u003c/p\u003e\r\n"},{"title":"What level of English do I need before taking a TOEIC test?","accordionContent":"\u003cp\u003eETS does not require a specific English level before taking a TOEIC test. The TOEIC assessments are designed for \u003cb\u003ea wide range of proficiency levels\u003c/b\u003e, and test takers at any stage can sit for the test.\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cb\u003eTOEIC Listening \u0026amp; Reading\u003c/b\u003e measures skills from \u003cb\u003ebeginner to advanced (CEFR A1–C1)\u003c/b\u003e.\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eTOEIC Speaking \u0026amp; Writing\u003c/b\u003e also covers a broad proficiency range, from basic to advanced workplace communication.\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eTOEIC Bridge\u003c/b\u003e is recommended for \u003cb\u003ebeginner to low-intermediate learners (CEFR A1–B1)\u003c/b\u003e who are still developing foundational skills.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eTest takers simply choose the TOEIC assessment that best matches their current proficiency and goals.\u003c/p\u003e\r\n"},{"title":"What identification documents are accepted at TOEIC test centers?","accordionContent":"\u003cp\u003eMost TOEIC test centers require an \u003cb\u003eoriginal, valid, government-issued photo ID\u003c/b\u003e such as a passport, national identity card, or driver’s license. The name on your ID must \u003cb\u003ematch your registration\u003c/b\u003e. Photocopies, digital photos, or expired IDs are not accepted.\u003c/p\u003e\r\n\u003cp\u003eSome regions may require additional documentation for minors or local candidates. Always check the specific instructions from your \u003cb\u003elocal ETS Preferred Network (EPN)\u003c/b\u003e before test day.\u003c/p\u003e\r\n\u003cp\u003eRefer to \u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\"\u003ehttps://www.ets.org/epn_directory.html\u003c/a\u003e for EPN related information.\u003c/p\u003e\r\n"},{"title":"Can I update or correct my personal information after registering for a TOEIC test?","accordionContent":"\u003cp\u003eYes. Personal information updates—such as correcting your name, date of birth, or identification details—can be made by contacting your \u003cb\u003elocal ETS Preferred Network (EPN) office or test administration center\u003c/b\u003e. Because procedures vary by country, ETS advises test takers to review the instructions provided in their registration confirmation and follow the guidance of their local test provider.\u003c/p\u003e\r\n\u003cp\u003eIt’s best to request any corrections \u003cb\u003ebefore test day\u003c/b\u003e to avoid delays.\u003c/p\u003e\r\n"},{"title":"What should I do if my TOEIC score certificate has an error?","accordionContent":"\u003cp\u003eIf your TOEIC score certificate contains incorrect personal information, contact your \u003cb\u003elocal ETS Preferred Network (EPN) office or the test center that administered your test\u003c/b\u003e as soon as possible. They will verify your registration details and guide you through the correction or reissuance process.\u003c/p\u003e\r\n\u003cp\u003eCorrections cannot be made directly by ETS; they must be handled by the authorized local test provider.\u003c/p\u003e\r\n\u003cp\u003eRefer to \u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\"\u003ehttps://www.ets.org/epn_directory.html\u003c/a\u003e for EPN related information.\u003c/p\u003e\r\n"},{"title":"How can I verify whether a TOEIC test center is officially authorized by ETS?","accordionContent":"\u003cp\u003eTo verify that a TOEIC test center is officially authorized by ETS, use the \u003cb\u003eETS Preferred Network (EPN) Directory\u003c/b\u003e. Only EPN-listed organizations and test centers are approved to deliver TOEIC tests following ETS security, fairness, and administration standards.\u003c/p\u003e\r\n\u003cp\u003eAlways register through an official EPN provider to ensure your test session is legitimate and that your TOEIC scores will be recognized by institutions and employers.\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eFind authorized centers in your region:\u003c/b\u003e\u003cbr\u003e\r\n \u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\"\u003ehttps://www.ets.org/epn_directory.html\u003c/a\u003e\u003c/p\u003e\r\n"},{"title":"What accommodation is available for test takers with disabilities or special needs?","accordionContent":"\u003cp\u003eETS provides accommodation to ensure fair access to TOEIC tests for individuals with disabilities or health-related needs. According to official ETS guidelines, available accommodation may include:\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cb\u003eExtended testing time\u003c/b\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eExtra or extended breaks\u003c/b\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eSeparate or reduced-distraction testing rooms\u003c/b\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eLarge-print or Braille test materials\u003c/b\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eUse of assistive technology or approved devices\u003c/b\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eA reader, scribe, or other support personnel\u003c/b\u003e, when appropriate\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eAccommodation is approved based on documented needs, and availability may vary by test type and region. Test takers must submit a request with required documentation in advance through their \u003cb\u003elocal ETS Preferred Network (EPN)\u003c/b\u003e or test administration office.\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eLearn more:\u003c/b\u003e\u003cbr\u003e\r\nTOEIC Guide for Test Takers with Disabilities (ETS):\u003cbr\u003e\r\n\u003ca href\u003d\"/content/dam/ets-org/pdfs/toeic/toeic-guide-for-test-takers-with-disabilities.pdf?utm_source\u003dchatgpt.com\"\u003ehttps://www.ets.org/pdfs/toeic/toeic-guide-for-test-takers-with-disabilities.pdf\u003c/a\u003e\u003c/p\u003e\r\n\u003cp\u003eEPN directory:\u003cbr\u003e\r\n\u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\"\u003ehttps://www.ets.org/epn_directory.html\u003c/a\u003e\u003c/p\u003e\r\n"},{"title":"What will happen if I don’t attend the test or arrive late on the test day?","accordionContent":"\u003cp\u003eIn most regions, test takers who arrive late may not be admitted, and those who miss their appointment may be marked as absent and may need to register again.\u003c/p\u003e\r\n\u003cp\u003eTest takers should review the instructions provided in their registration confirmation, examinee handbook or contact their local EPN for the specific policies that apply in their region.\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eFind your local EPN:\u003c/b\u003e\u003cbr\u003e\r\n\u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\"\u003ehttps://www.ets.org/epn_directory.html\u003c/a\u003e\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eTest taker resources:\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003e\u003ca href\u003d\"/content/ets-org/language-master/en/home/toeic/test-takers/prepare.html#accordion-313cdde0f2-item-8b70a48c79\"\u003ehttps://www.ets.org/toeic/test-takers/prepare.html#accordion-313cdde0f2-item-8b70a48c79\u003c/a\u003e\u003c/p\u003e\r\n"},{"title":"What is a good TOEIC score?","accordionContent":"\u003cp\u003eETS TOEIC tests are \u003cb\u003enot a pass–fail test\u003c/b\u003e, and what counts as a “good” score depends entirely on the level of English needed for a specific job, task, or academic purpose. The test is designed to measure \u003cb\u003ea wide range of proficiency levels\u003c/b\u003e, allowing test takers to demonstrate what they can currently accomplish in English and track their progress over time through a single, continuous score scale.\u003c/p\u003e\r\n\u003cp\u003eMany companies set their \u003cb\u003eown score standards\u003c/b\u003e based on the English skills required for responsibilities, and some provide language training to help employees reach the proficiency levels needed for their roles. Academic institutions may also use TOEIC scores to place students into appropriate English-language courses or to meet exit requirements.\u003c/p\u003e\r\n"},{"title":"How can I prepare for TOEIC tests?","accordionContent":"\u003cp\u003eYou can prepare for TOEIC tests using a range of official resources available on the TOEIC website. It’s helpful to become familiar with the test format and directions in advance. Regular exposure to English - through reading, listening to media, and engaging in conversations - can also strengthen your communication skills and boost your performance.\u003c/p\u003e\r\n"}]}